Shipping Policy

 

Gemstone Orders

We dispatch items within 24 hours after you place your order.


Jewelry Orders

All Jewelry orders are made to order and takes 10-14 days to be made from the day you place your order.


Shipping time is another 3-5 business days. So in total, you should have your jewelry with you within 5-7 business days from shipped day (if you´re located in the US). 

Deliveries outside of the US can take up to 7-14 working days (excluding weekends & bank holidays).

FREE WORLDWIDE SHIPPING


  • All our gemstones and jewelry are shipped with DHL Express
  • We ship within 24 hours of order placement
  • Same Day Shipping on orders placed before 13:00 (GMT +7)
  • Shipping processed Monday to Saturday

DELIVERY TIME

CountryDelivery TimeRemark
United States 3-5 Days  
Australia 3-5 Days  
Europe 4-7 Days  
Singapore 1-2 Days  
Malaysia 1-2 Days  
Japan 3-5 Days  
France 5-7 Days May require clearing agent for higher value
United Kingdom 5-7 Days  
China 7-14 Days  
Japan 3-5 Days  
India 10-20 Days Company Only

ANY IMPORT FEES INCUR IN THE SHIPMENT IS TO BE PAID BY THE BUYER ACCORDING TO THE BUYER COUNTRY IMPORT REGULATIONS.
WE ARE NOT RESPONSIBLE FOR ANY IMPORT DUTY.