Privacy Policy

At Mohra India, we value your trust and respect your privacy. This Privacy Policy describes the types of personal information we collect, why we collect it, how we use it, and how you can manage your information. By accessing and using our services, you agree to the terms of this Privacy Policy.

Data Controller

Mohra India is the “data controller” with respect to the information you provide when you use our services.

Information Collection

We collect information from you when you register with us, join our mailing list, update your profile, access our content, place an order, participate in a contest, promotion or survey, or contact customer support.

The categories of information we collect include:

Contact details: This includes your name, e-mail and postal address, contact number and other similar data.

Demographic Information: Under this, we collect details such as your age, gender, and country.

Credentials: We collect your password and other information for authentication and account access.

Payment details: This covers all the data necessary to process your payment when you make a purchase.

Profile data: We collect your interests, wish lists, ring size preferences, and other profile information.

Content: This includes all the messages that you send to us, such as feedback and product reviews, or questions and information you provide to our customer support team.

Contacts: We may also collect and store information about other people that you provide to us.

We also collect information automatically about your device and how it interacts with us. This information includes:

User Behavior Data: We automatically collect information about the products purchased, pages visited, features used, e-mails and ads viewed, the time of day you browse and other similar information.

Device Details: This includes information regarding the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings, and other similar information. We also collect details about your device’s location and IP address. We collect this information through the use of cookies, web logs, and other tracking technologies.

Cookies: Cookies are bits of information that are automatically stored on your computer's hard drive to recognize your preferences in order to make shopping easier. We use cookies for the following purposes:

Operational: Cookies are necessary to allow us to operate our services. For example, they are required to help you access secure areas such as your personal account pages and to use features like our shopping bag.

Analytics and Customization: Analytics and customization cookies are used to gather information on how you use our service. This data is used to customize our services for you and to make the content you see as relevant as possible.

Performance and Functionality: Cookies help us enhance the performance and functionality of our services. They help us identify you or your device when you come back to us so that you do not have to log in to view your shopping bag.

Targeting and Advertising: Targeting and Advertising: Cookies help us deliver ads that are specific to you and your interests. We also use cookies to evaluate the effectiveness of our advertising campaigns.

Social Networking: Social Networking: Cookies allow visitors to share our pages and content through third-party social networking websites.

Information Use

Mohra India may use the information we collect about you for the following purposes:

  • Manage your orders and to provide requested services
  • Confirm your order and to track the process
  • Respond to your comments and queries
  • Review your information for errors and accuracy
  • Prevent or take action regarding illegal activities, including suspected fraud
  • Facilitate your warranty or other services such as cleanings, repairs, or resizing of your products
  • Improve our services and product offerings, and develop new ones
  • Improve marketing and promotional efforts, and overall customer experience.